By booking a tour with Amazing Sumba, you agree to the following terms and conditions:
1. Booking & Payment
A minimum deposit of 50% is required to confirm your booking.
Full payment must be completed at least 7 days before the tour date.
Payment methods include bank transfer or other methods agreed upon by Amazing Sumba.
2. Cancellation & Refund Policy
Cancellations made more than 14 days before the tour will receive a full refund (minus administrative fees).
Cancellations made between 7–14 days will receive a 50% refund.
No refunds will be given for cancellations made less than 7 days before the tour or for no-shows.
Tours canceled due to natural disasters, extreme weather, or force majeure may be rescheduled or partially refunded.
3. Travel Insurance
We strongly recommend all guests have valid travel insurance that covers health, accidents, and trip cancellations.
Amazing Sumba is not liable for any loss, injury, or damage sustained during the trip.
4. Health & Safety
Guests are responsible for informing us of any medical conditions, allergies, or special needs prior to the tour.
We reserve the right to refuse service to anyone under the influence of drugs, alcohol, or displaying unsafe behavior.
5. Tour Modifications
Amazing Sumba reserves the right to change itineraries, accommodation, or transport due to unforeseen circumstances, always ensuring equal or better alternatives.
We are not responsible for delays or cancellations caused by airlines, transportation services, or weather conditions.
6. Use of Photos & Videos
Amazing Sumba may use photos or videos taken during the tour for promotional purposes.
Please notify us in advance if you prefer not to be featured.
7. Liability
Amazing Sumba will not be held liable for any personal injury, loss, damage, or expenses during your trip unless caused by our negligence.